Privacy Policy

We, at Etosha, are sensitive about the data you share with us either directly or indirectly. Through this Privacy Policy we explain how at Etosha we collects, use, and disclose information about you when you visit our website, We respect your privacy and we are committed to protecting your personal information. By using the Site, you agree to the terms of this Privacy Policy and our processing of such personal information for purposes as mentioned in this policy. By registering on the site or by subscribing to a product/service and providing your contact details (telephone, email, mobile number, shipping address, credit card details etc), you agree that this action constitutes a consent, for the purposes of the telemarketing laws, to receive information about products and services from the Physis Clothing (OPC) Private Limited and/or Etosha. We request you to read the Terms of Data Use Policy, and to use it to help you make informed decisions.

If you have any questions or concerns regarding this statement, you can contact us at during Business Hours on business days. 

Information we collect
Broadly we collect information in following ways


1.  Anonyms Information
We collect information that is either anonymous or personally identifiable. The anonymous information includes the pages you view on our site, the search terms you enter into our search utility, your IP address and the operating system, browser software and internet service provider you use, your referral website or source of origin and any other relevant information, in order to improve security, analyse trends and administer the site. 

We collect information about you when you provide it to us, such as when you create an account with us, subscribe to our newsletters, make a purchase, or contact us for support etc. This information may include your name, email address, phone number, shipping and billing address, and payment information. 

2.  Information you give to us
We receive & store all the information you either share or enter on our website or share with us in any other ways such as your name, contact details including email id, gender, billing and shipping addresses etc. You can choose not to provide certain information but that may result in unsatisfactory experience on our portal and you may not be able to take full advantage of many of our features. 

We use the information provided by you for the purpose of serving you better including responding your request, customizing features and shopping experience for you, improving our communication with you and so on. As a customer you will required to fill all the mandatory information for placing an order with us.

3.  Automatic Information:
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your Web browser accesses our website or advertisements and other content served by or on behalf of the Company on other websites.

4.  Information from Other Sources:
We may also receive relevant information from other sources and use such information for providing better customer experience.

5.  Cookies
It is not a mandatory requirement to accept cookies for using your account. However, cookies can be used to ensure quick and improved shopping experience including entering your password less frequently during a session. We use cookies only to ensure improved shopping experience and not for obtaining, storing or using any other personally identifiable information. Our cookies are free from virus and do not contain any of your personal details. You may configure your browser to prevent cookies from being set on your computer/ device. You can reject/delete the cookies, still be able to use the site, but 

  • your ability to use some areas / features of the site may be limited; 
  • you may not be able to use certain features of the site; and 
  • you may be required to re-enter your password more frequently during a session.
    Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. If you ever wish to delete your account, you may reach out to us at to have your account deactivated, You may also encounter certain "cookies" or other similar devices on certain pages of the website that are placed by certain third parties. We do not control the use of cookies by third parties. We use cookies from certain third-party service providers such as Google Analytics for marketing and analytical purposes. Google Analytics helps us understand how our customers use this site. You can read more about how Google uses your Personal Information here:

    6.  Server Logs
    In order to ensure easy and comfortable surfing on our website, each time you visit our website, the server collects certain statistical information. These statistics are only used to provide us information in relation to the type of user using our website by maintaining history of page viewed and at no point they identify the personal details of the user. We may make use of this data to understand as to how our website is being used.

    7.  Payment Information:
    We do not take Credit/Debit card or Net banking details on our website. On clicking the option Pay Now, you will be redirected to either Secure Payment Gateway or Bank’s Net Banking website for completing the transaction. You will then be required to enter your relevant card details or net banking details on the page to complete the transaction. On successful completion of the transaction, you will be redirected to our website with your order details and order number being displayed. It is to be noted that we will not be storing any Bank related information on our records and no one from our end will hold or be exposed to this information.

    How we use your Information
    We use your information to provide and improve our services, to communicate with you, and to personalize your experience on the Site. We may also use your information for research and analytics purposes. We may share your information with third-party service providers who help us operate the Site and provide our services. For example, we may use a payment gateway to process your payments so on. We require these service providers to provide you best services and we take the best efforts from our end to ensure that we maintain the confidentiality and security of your information. We may also share your information with third parties in connection with a corporate transaction, such as a merger or acquisition, or to comply with legal requirements.

    Your Choices
    You can update or delete your account information by logging into your account on the Site. You can also opt-out of receiving promotional emails from us by following the instructions in the email. Please note that even if you opt-out of receiving promotional emails, we may still send you transactional or administrative emails, such as those related to your account or a purchase you made.

    We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no security system is perfect, and we cannot guarantee the security of your information at all times.

    Children's Privacy
    The Site is not intended for use by children under the age of 18, and we do not knowingly collect information from children under the age of 18. Children should seek the consent of their parents before providing any information about themselves or their parents and other family members online. To access certain services or offerings you may be requested for personal information to enable us to contact you from time to time by either email, mobile, postal mail or other means; to provide you with the information about the products and services offered by us, special deals and promotions that may possibly be of interest to you; to measure consumer interest in our products and services; to customize the user experience; enforce the legal terms or any subscriber agreement which govern your subscription for services; perform market research; offer you extension of services; or to detect and protect against error, fraud and other criminal activity. While providing such information you accept that we may use personal information about you to improve the site, review the usage of the site, the content and design of the site, improve our promotional efforts, the product offerings and services.

    Changes to this Privacy Policy
    We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting a notice on the Site or sending you an email. Your continued use of the Site after we make changes indicates your acceptance of the updated Privacy Policy.

    Contact Us
    If you have any questions or concerns about this Privacy Policy, please contact us at